Research Projects

Academic qualifications

Research and academic interests

Membership of Professional Bodies

• ·          iSeT: integrated Suite for e-Tourism, European Commission eTEN Main Theme addressed: Services supporting SMEs, Proposal €150K Approval Date: 01-Oct-2007, Principle Investigator: Dimitrios Buhalis.The proposed service is an intelligent internet based suite that targets the integration of the value chain of tourism SMEs by supporting their management activities and providing specific services for specific actors, namely: customers, employers, other small and medium-sized hospitality organizations (SMHOs), hoteliers, public authorities and the wider public.

• ·          Hong Kong Polytechnic University: Usability of DMO Websites in Mainland China, School of Hospitality Tourism Management, Amount: $50000.00  Approval Date: 07-APR-2006, Principle Investigator: DR LAW Chun Hung Roberts Co-Investigator: Dr Dimitrios Buhalis

•  WTO: Establishing an Information Communication Technologies Tourism Curriculum with Learning Resources and Tools, World Tourism Organization Education Council. Starts 1st May 2005 for 6 months

• May,2004, One-Stop-Shop for Accessible Tourism in Europe (OSSATE), eContent, FP6 European (Started 1 st January 2005)

·  September 2004-March 2007 eLearning and eTraining in Hospitality, Knowledge Transfer Partnership, with Hospitality Catering International Management Association (HCIMA), (Started 1 October 2004)

·  March 2004-January 2009, NoE: EPOCH, FP6 European Commission (Started March 2004)

·  June 2002- June 2004, Sector Expert for Tourism, Subcontracted by Empirica for the eBusiness W@tch- European Commission Programme (Concluded July 2004)

·  December 2002-July 2003, Harmonise Project, FP5 European Commission, project completed successfully.

·  March 2002-December 2003, SMART-UP, Proposal Submitted to the European Commission, consortium led by Siemens, Austria, project completed successfully.

·  November 2001- May 2002, WTTC eTourism Stakeholders Analysis

Academic qualifications

Ph.D. in Tourism Management & Marketing Jan. 1992­Oct.1995

Department of Management Studies for Tourism and Hotel Industries,

University of Surrey, UK.

"The changes in distribution channels within the tourism industry, caused by the new Information Telecommunications Technologies and the implications for the strategic management and marketing of the small and medium tourism enterprises on the periphery of the European Community, with special reference to the Aegean Islands".

Research Scholarship by Surrey Research Group, Contours Consultants and Sponsorships by Greek National Tourism Organisation, University of Surrey and University of the Aegean. Research addressed the issue of tourism distribution channels as a strategic function of tourism enterprises and focus on the impacts of new information technology developments. It was based on about 500 interviews and questionnaires with Hoteliers, Incoming Travel Agents, Tour Operators, Outgoing Travel Agents, public sector executives and experts and used a wide range of research techniques.

M.Sc. in Tourism Management Sept. 1990­ Sept. 1991

Department of Management Studies for Tourism and Hotel Industries,

University of Surrey,UK.

Dissertation title: "Strategic marketing and management of the small and medium tourism enterprises in the periphery of the European Community. A case study of the Aegean Islands".

The research included Strategic analysis of the Small and Medium Tourism Enterprises was examined through qualitative research involving entrepreneurs, public sector agents and experts.

B.Sc. (Hons) in Business Administration Sept. 1985­July 1989

University of the Aegean, Greece, Department of Business Administration.

Final year project: "Strategic management of the Holiday Inn Inc."

Research and academic interests

Tourism and Hospitality Industries, and particularly:

• Applications and impacts of information technologies telecommunications
• Small and medium tourism enterprises
• Strategic marketing and management for tourism and hospitality industries
• Destination management and sustainability
• Distribution channels and their dynamics
• Operational management and Strategic Information Systems
• Island economics and sustainable development
• European Tourism development & policies
• Tourism in Greece and Mediterranean Destinations
• Education and training for the tourism industry

Membership of Professional Bodies

Member of Executive Council, Tourism Society,  UK.
Vice Chair, International Federation of Information Technology and Tourism (IFITT).
Association of Tourism Teachers and Trainers, UK.
Hospitality Information Technology Association, International.
Tourism Research Information Network (TRINET), International.